What's the best way of contacting you?

The best (and easiest) way is simply filling out the online form on our website. We will get in touch with you within 24 hours.

You can also email us on info@xtraordinary.net.au or call us on 02 9550 9311.

Can your packages be customised?

Of course. We understand that every wedding is different and we are happy to tailor the best package for you. That’s what the free consultation is for. The more you tell us about your wedding day the better.

How long does the consultation take and what's involved?

It is typically between 45 and 60 minutes. You’ll tell us about your wedding and we’ll tailor the best package for your circumstances. We’ll make sure that you have all the information you need for a good decision. And we won’t let you leave disappointed.

How much is the deposit? What is the payment structure?

  • The deposit payable upon booking is 35%.
  • 60% a month before your wedding date.
  • 5% after the wedding.
    (This can also be altered if needed.)

Do I get to meet my photographer/videographer before the wedding?

Absolutely. We will invite you to our studio again a month or so before your wedding date to meet your photographer/videographer and discuss the details of your day to make sure we are duly prepared.

What's your style? What drives you to take wedding photos and video?

Of course, our beautiful products speak for themselves. But we go beyond that. Our aim is to make you as relaxed as possible and have a bit of fun along the way. For us, it is about sharing with you that special occasion – one of the most important moments in everyone’s life – and bring you lasting memories and happiness. We like to think of ourselves as your friends (with cameras).

Let’s have a chat

If you can’t find the answer to your question here, send us an email or set up an appointment in our studio for an obligation-free consultation.

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